Your username is in fact your email address which was given to us at time of registration.

Please make sure you are using the same email address that you used when you registered. If your password isn’t working please use the reset password link this will send an email to the address you registered with, please check your spam and trash as our emails are often sent to these.

Please use the reset password link on the login page, this will be sent to the email address you registered with us, please check your spam and junk files. Once you have logged in you can change your password for a more memorable one.

Please call or email the Project Manager in charge of this job as soon as possible to update them of any changes in your availability. If you are unable to contact the Project manager in charge of this job, please let us know by calling 07956131494 or 07855794747 so that we can make sure they are aware.

This is a seasonal business with the first part of the year normally being quiet. We have no control over the briefs coming in, nor do we have the final say in who is selected 95% of the time. Remember that most of the time we do not make the decision on selection, production does. The nature of the business is such that you will be rejected with no explanation, if this is a problem you may decide this is not for you! Please don’t call as this will not increase your chances of getting work, this takes our time away from securing more jobs!

Make sure that your profile is as complete as possible including your skills, languages and physical details. Please do not over claim as this can cause problems for us and you! In terms of photos if you own uniform(s), or evening wear, or you have a dog or car you may want to upload photos so that if we are searching for these things we can see these straight away

We often get all the shoot details (call time, exact location) very late on the evening before the shoot, we endeavour to get them as soon as possible but it isn’t always possible. However if you haven’t heard before 6pm the night before please text the project manager/assistant dealing with the job.

Please report the accident immediately to the AD responsible for you on this particular shoot. An accident report should be completed and signed by the AD, you may be asked to sign it to. Contact your Select Casting Project Manager to let them know what has happened as soon as possible.

Make sure the AD is aware of this and it is reflected on your chit (should this be a chitted job). Ideally let your Select Casting contact know what happened.

Please report the incident immediately to the AD responsible for you on this particular shoot. Ideally you need to try and get something in writing confirming what has happened and signed by an AD. Similarly let your Select Casting contact know as soon as possible.

Examples include an extra long shoot with no food or drink supplied. Although shoots are not necessarily the most comfortable situations there are guidelines around how supporting artists are treated. Query it politely with an AD and if you feel there is still a problem let your Select Casting contact know if there is a problem. We are here to represent you.

Please refer to the rates stated on the job you applied for. Jobs can vary so it is important that you always check the details of the job before applying or accepting.

Select Casting are your agent not your employer. You are, therefore, considered to be self employed.

You are self-employed for the work you receive through Select Casting and so we are unable to issue either of these.

Legally we have to deduct VAT on the commission we take, when you engage a carpenter or plumber in business you have to pay them VAT on the service they provide it’s the same with us.

If you do not get a chit from a FILM production ask the ADs on set and if it is not resolved on set inform us straight away, on films this is the proof you worked and payment can ONLY be made, if production, you and us, have a copy. On television and commercial productions this is different (a chit isn’t issued) however it is advisable to keep a record of the hours you worked and if excessive overtime is incurred, or if you think you have been featured, rather than simply a background artist contact the project manager the day after the shoot.